Necessary informations:

 

  • Return Window: 30 days from the delivery date
  • Restocking Fee: None
  • Refund Processing Time: Up to 7 days
  • Return Shipping Costs: Covered by the customer
  • We accept exchanges
  • This policy is subject to our Terms of Service

 

Can I Return My Order?

You can return items within 30 days of delivery. We’re happy to accept returns as long as the products are unused, unworn, with tags attached, and in their original packaging. To start a return, just reach out to us via the contact form. Once approved, pack your items carefully and send them back. Please note that return shipping costs are covered by the customer. Returns requested after the 30-day window won’t be accepted.

 When Will I Get My Money Back?

Once we receive and check your returned item, we’ll issue a refund to your original payment method within 7 days. No restocking fees, just a smooth and simple return process.

Looking to Swap?

No problem, just reach out to us through the contact form with the details, and we’ll walk you through the process. Make sure to request the exchange within 30 days of receiving your order, and that the item is unused, unwashed, and has all original tags attached.

Want to Cancel? Here’s How!

Let us know as soon as possible using the contact form. If your order has already been processed or shipped, cancellation may no longer be possible.

Issues With Your Order?

No worries, just send us a quick message and include a photo of the issue. We’ll make it right by sending a replacement or the correct item.

Who we are?

Windsteron from The Netherlands

Schollenbrugstraat 29-3
Amsterdam 1091 GB
The Netherlands

VAT: 248560001B02
Company number: 93920598
DUNS: 

Reach Out:
Monday - Friday: 
9:00 - 17:00 GMT

Email: Support@Bellemont.com
Phone number: +31634338022